Valley Care Hull and East Riding

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Digital Care Plan Digital Care Plan
Infection Control Infection Control
Profile Strength
Excellent 98%
Valley Care Hull and East Riding - Home Care
Care Type Home Care
Care Category Personal | Dementia | Respite
Availability Yes
Hourly Prices From £25.96
Regulator's Rating Good
Valley Care Hull and East Riding - Home Care
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Meet The Manager

Lindsey Bishop is Registered Manager at Valley Care Hull and East Riding.

Although we’re a relatively new name in the area, our local team are Humberside natives with many years of specialist home care experience between them so rest assured you’re in safe hands!

Our aim is to give our customers the opportunity to continue to live independently at home for as long as possible. They’re often surprised at what they can achieve with our support! Locally we’re renowned for our dependability, can-do attitude and absolute commitment to ensuring our customers experience life-enhancing support from a team who genuinely cares. We’re always keen to welcome new customers and team members into the Valley Care family.


Brochures
AH Hull Text Customer Leaflet.pdf

Care Options We Can Provide
Care Given Companionship, Complex Care, Daily Respite Care, Emergency Care, End of Life, Palliative, Personal care, Reablement.
Disability Support Physical Disability, Physically Frail, Visual Impairment.
Housekeeping Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Medication By Mouth, Electronic Medication Management.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Care Visits 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks.
Transport Carer provides own vehicle.
Technology Automatic Medication Reminders, Emergency Response, Family Apps, GPS Tracking, Key Safes.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The IPL, in line with the Health and Social Care Code of Practice on the prevention and control of inspections and related guidance (2022) and the infection and control resource for adult social care (2022), will:

Have the knowledge and skills for an IPL
Be responsible for the infection prevention (including cleanliness) management at Valley Care Hull
Assess the infection prevention and control (IPC) measures needed
Oversee local prevention of infection policies and their implementation
Support staff to understand their responsibilities to reduce the risks of infection, and the frequency and content of training and education needed
Monitor the standards of IPC to ensure the highest standards
Review episodes of infection, and disseminate learning
Monitor the arrangements for cleaning
Monitor how information regarding infection will be shared with other providers, when Service Users move between services
Support Service Users and those significant to them to understand IPC measures
Promote IPC practices at Valley Care Hull
Support staff and Service Users with vaccination, in line with national guidance and local risk assessment
Provide suitable, accurate information on infections to ensure Services User’s safety and reduce the risk of spread
Report directly to Valley Care Hull
Have the authority to challenge inappropriate practices
Have the authority to set and challenge standards of cleanliness
Assess the impact of all existing and new policies on infection risk, and make recommendations for change
Be an integral member of the governance and safety teams and structures at Valley Care Hull
Ensure that there is evidence of appropriate action taken to prevent and mange infection
Undertake an audit programme to ensure that appropriate policies have been developed and implemented
Provide evidence that the Annual Statement from the Infection Prevention Lead has been reviewed and, where indicated, acted upon
Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Fees Start From £25.96
Hourly Night-time Rate £25.96
Hourly Rate - Bank Holiday £38.94
Hourly Rate - Christmas Day £51.92

Funding Types
Local Authority Kingston upon Hull, City of
Region Yorkshire & Humberside
We Accept Self-Funding Clients Yes
Local Authority Funded Clients Yes

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration.

We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. Activities and actions are designed to assist our service users with promoting independent living.

Our Photos

Staff Specialities
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Our Pets

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. Activities and actions are designed to assist our service users with promoting independent living.

How We Help With Your Pet
Feeding, Sanitation, Walking.

Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 24th January 2023
Last rated 11th September 2019
Current Report

Valley Care Hull and East Riding Home Care service - Care Quality Commission (cqc.org.uk)

Historic Reports

Valley Care Hull and East Riding Home Care service - Care Quality Commission (cqc.org.uk)

Registration Date 2nd October 2013
Service Provider Valley Care Direct Limited, SK17 8NE

We cover Hull and East Riding

The post code HU2, HU3, HU5, HU6 and HU16

Our Registered Address is:

Unit 24 K3 Business Park
200 Clough Road
Hull
HU5 1SN

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Frequently asked questions about Valley Care Hull and East Riding

Valley Care Hull and East Riding was given an overall rating of "Good" by the CQC in September 2019.
Valley Care Hull and East Riding provides Personal, Dementia and Respite care.
Yes. Valley Care Hull and East Riding does offer Respite care.
Yes. Valley Care Hull and East Riding does provide care for people with Dementia.
Valley Care Hull and East Riding comes under Kingston upon Hull, City of.
Valley Care Hull and East Riding accepts Local Authority clients.
Valley Care Hull and East Riding accepts NHS Continuing Healthcare clients.
Lindsey Bishop is the manager of Valley Care Hull and East Riding.

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