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Profile Strength |
Excellent 100%
|
|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £30.00 |
| Regulator's Rating | Good |
Meet The Manager
Karen Nash is Head of Care at Visiting Angels Cambridgeshire.
Having been a Registered Manager for over twenty years in various Home Care settings across Cambridgeshire, I have observed many positive changes in Home Care over the years, but believe that Visiting Angels provide high quality care, through being truly carer-centric, and putting our Angels at the heart of everything we do.
This is important because, highly motivated, well trained and supported Caregiving Angels are better abled to support our clients varying and evolving needs.
I have come to learn that by matching our Angels to their clients, means that they can build a strong and trusting relationship which benefits them both.
I love my job!
Our service is rated as Good by the Care Quality Commission, but our ambition is Outstanding. I want to create a culture which benefits both our clients and our Angels.
Our "hands on" approach to managing your home care begins with listening to you. We know that purchasing home care is rarely a happy occasion, driven by either an acute health episode, or a slower deterioration in health or mobility, which has prompted a call for help.
Where there is resistance to accepting the need for care, our team give the time to understanding your personal story, your circumstances, concerns and needs, we then create a home care plan completely tailored for you, or your elderly loved one.
We help you or your loved one remain independent, and cared for in the comfort of your own home for as long as possible! With a Visiting Angels tailored home care package, from either a couple of hours per week of respite care, to full time care, our home care services can flex to your needs, and develop over time as you require.
Our promises to you
We won't send strangers to your door, all Angels will be introduced and accepted by you prior to care commencing.
Care visits are a minimum of one hour, companionship comes as standard, our care is not rushed and always dignified.
We start and finish on time, with electronic monitoring to ensure within +/- 5 mins.
We try to ensure that there is consistency with the same Angels delivering care over the long term.
We do not have uniforms, we want you to know our Angels by their character, not a blue tunic.
We start with a Free and No Obligation pre-support assessment, so you can experience the quality of our service before committing.
Visiting Angels Cambridgeshire
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, Independent Living, Learning Disability (ALD), Palliative, Personal care, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Gardening, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle. |
| Technology | Family Apps, GPS Tracking, Home Automation, Key Safes, Personal Alarm, Telehealth Monitoring. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We understand that Covid-19 is a major concern for our clients and their families. We always have robust infection control measures in place, and with the additional infection control training we have provided, you can be assured we work to meticulous standards of hygiene. Our high staff retention means our care teams are consistent which gives the best possible protection from infection. Because the same caregiver comes each week, even in the uncertainty of the current situation, there will always be the comfort of a familiar face. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
|
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
|
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £30.00 |
| Funding Types | |
|---|---|
| Region | East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
|---|
|
We believe that meal times are special, and form a strong basis for companionship and social interaction. We offer a service where our Angels will not only support and prepare a meal with our clients, but will also sit and eat together with them. Deepening relationships, and encouraging healthy diets. |
| We Can Prepare |
|---|
| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
|---|
| Activities Are So Important |
|---|
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
|---|
| Staff Specialities |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Our Pets |
|---|
|
Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 15th October 2021 |
| Last rated | 26th October 2021 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 18th August 2020 |
| Service Provider | Friends Care Limited, PE19 6SB |
Visiting Angels Cambridgeshire Home Care service - Care Quality Commission (cqc.org.uk)
Cambridge City, South Cambridgeshire, East Cambridgeshire, and Huntingdonshire. (We do not cover Peterborough or Fenland).
Our Registered Address is:
2nd Floor The Stableblock
20 Market Street
Swavesey
CAMBS
CB24 4QG
Frequently asked questions about Visiting Angels Cambridgeshire
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