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Profile Strength |
Excellent 98%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £29.50 |
| Regulator's Rating | Good |
Meet The Manager
Marie Rigg is General Manager at Visiting Angels Central Surrey.
I have worked within the care sector for a great many years, I started as a care worker and then progressed through to Senior Carer, Field Care Supervisor, Manager, Registered Manager and am now proud to be working with Visiting Angels, Central Surrey as General Manager. Over the years I have seen a variation of standards of care which has made me determined to ensure that everyone gets the quality care and support they deserve, my role gives me the opportunity to expand our services and provide that premium quality care that customers have come to expect from our valued team of care givers, we like to call them Angels.
Here at Visiting Angels we pride ourselves in being able to offer excellent support to you or your loved ones, whether that be for companionship, quality home care, personal care and complex services including palliative care, to enable living independently at home.
Our unique approach to managing home care begins with listening to you and your loved ones. We know that purchasing home care is rarely a happy occasion, driven by either an acute health episode, or a slower deterioration in health or mobility, which has prompted a call for support. Our experienced team give the time to understand your personal story, your circumstances, concerns and needs, we then create a home support care plan completely tailored to you.
| Brochures |
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| Visiting Angels - DL Leaflet - Central Surrey2 (002) copy.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Daily Respite Care, End of Life, High Dependency, Independent Living, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Tidying, Transportation. |
| Nursing Specialisms | Stroke. |
| Medication | By Mouth, Change Catheter. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Mixed Dementias, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle. |
| Technology | Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Visiting Angels are continuing to deliver vital care and support in the community throughout Covid-19. However, we understand that Covid-19 is a major concern for our clients and their families. We always have robust infection control measures in place, and with the additional infection control training we have provided, you can be assured we work to meticulous standards of hygiene. Our high staff retention means our care teams are consistent which gives the best possible protection from infection. Because the same caregiver comes each week, even in the uncertainty of the current situation, there will always be the comfort of a familiar face. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £29.50 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, so we offer a comprehensive range of services to help our clients make the most of their meals. |
| We Can Prepare |
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| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
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| Feeding, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 2nd September 2022 |
| Last rated | 27th September 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 5th July 2021 |
Visiting Angels Central Surrey Home Care service - Care Quality Commission (cqc.org.uk)
We cover Weybridge, Woking, Addlestone, Bagshot, Chertsey, Chobham, Knaphill, Horsell, Send, Guildford,Bisley, Wisely, Byfleet, WestByfleet, Bagshot, West Clandon, Wisley, East Horsley, Ripley, Lyne, Egham, Windlesham, Woking, Leatherhead and Weybridge.
Our Registered Address is:
Winton House
Wintonlea, Monument Way West
Woking
GU21 5EN
Frequently asked questions about Visiting Angels Central Surrey
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