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Profile Strength |
Excellent 100%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £33.50 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Pooja Patel is Managing Director at Visiting Angels North Hertfordshire.
My grandma holds a special place in my heart, and thinking of her always makes me smile. Growing up in a joint Indian family was incredible with four generations living under one roof, surrounded by love and wisdom. Life threw challenges our way, like losing my father as a child and my mother’s long-term illness. But during those tough times, my grandma became my rock.
We made significant sacrifices for many years to ensure my grandma received the care she deserved. Her passing shifted something within me. I left my job in the pharmaceutical industry, and I found my life’s purpose in providing others with exceptional, consistent care in the comfort of their homes. I want to surround them with their memories, possessions, and pets, helping families reclaim their roles without the burden of caregiving. I’m dedicated to offering the highest level of care, so others can experience the joy of being cared for while remaining in their cherished spaces
Welcome to Visiting Angels North Hertfordshire. As local residents, we are delighted to offer a premier homecare service to people living in our area.
We provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own home. We know that home is where the heart is.
Our carefully selected caregivers are able to support you in many of the SG and LU postcodes including Hitchin, Stevenage, Letchworth, Baldock, Buntingford, Luton, and surrounding areas – simply call the office and we will be happy to help.
Wherever you live in our area, you will be offered a choice of caregiver matched to your care needs and also to your interests. Treating our caregivers well is important to us as we want the very best caregivers to provide the very best quality care to you and your family.
| Brochures |
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| Visiting Angels - 8pp DL - North Hertfordshire V4.pdf |
We are Carer-Centric
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle. |
| Technology | Family Apps, Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients through the use of enhanced training and virus testing. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £33.50 |
| Hourly Rate - Bank Holiday | £33.50 |
| Hourly Rate - Christmas Day | £33.50 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
|---|
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A mealtime should be an enjoyable occasion for our clients. A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| Afternoon Tea, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
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| Feeding, Walking. |
Regulator: CQC
Not yet rated.
We cover Hitchin, Stevenage, Letchworth, Baldock, Buntingford, Luton and surrounding villages
Our Registered Address is:
Thrifty House (Suite Y), First Floor Offices,
Unit 4 Bilton Road, Cadwell Lane,
Hitchin
Hertfordshire
SG4 0SB
Frequently asked questions about Visiting Angels North Hertfordshire
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