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Profile Strength |
Excellent 99%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £30.50 |
| Regulator's Rating | Good |
Meet The Manager
Lynn James is Owner and Director at Visiting Angels North Surrey.
Lynn brings 30 years care experience to the company having worked in a number of environments from an outstanding homecare provider, to specialist NHS hospitals and a national dementia charity.
Welcome to Visiting Angels North Surrey. As local residents we are delighted to offer a premier homecare service to people living in our area.
We provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own home. We know that home is where the heart is.
Our carefully selected caregivers are able to support you in many of the KT and SM postcodes including Thames Ditton, Hinchley Wood, New Malden, Worcester Park, Stoneleigh, Epsom, Ewell, Sutton, Esher, Cobham, Claygate and surrounding areas – simply call the office and we will happy to help.
Wherever you live in our area, you will be offered a choice of caregiver matched to your care needs and also to your interests. Treating our caregivers well is important to us as we want the very best caregivers to provide the very best quality care to you and your family.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Daily Respite Care, End of Life, Learning Disability (ALD), Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Nursing Specialisms | Cancer. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Mixed Dementias, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport. |
| Technology | Automatic Medication Reminders, Family Apps, Home Safety Monitoring, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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All staff have had training in infection control and have now started their daily LFD tests. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £30.50 |
| Funding Types | |
|---|---|
| Region | London |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes and dislikes into consideration. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games. |
| Our Pets |
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Your pets are as important to us as they to you. |
| How We Help With Your Pet |
|---|
| Feeding, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 20th September 2021 |
| Last rated | 12th October 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 7th July 2020 |
| Service Provider | James Family Care Ltd, KT9 1BD |
Visiting Angels North Surrey Home Care service - Care Quality Commission (cqc.org.uk)
Our carefully selected caregivers are able to support you in many of the KT and SM postcodes including Kingston, Worcester Park, Stoneleigh, Epsom, Ewell, Sutton, Thames Ditton, Esher, Cobham, Claygate and surrounding areas
Our Registered Address is:
Trident Court
1 Oakcroft Road
Chessington
Surrey
KT9 1BD
Frequently asked questions about Visiting Angels North Surrey
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