Visiting Angels North Surrey

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Profile Strength
Excellent 99%
Visiting Angels North Surrey - Home Care
Care Type Home Care
Care Category Personal | Dementia | Respite
Availability Yes
Hourly Prices From £30.50
Regulator's Rating Good
Meet The Manager

Lynn James is Owner and Director at Visiting Angels North Surrey.

Lynn brings 30 years care experience to the company having worked in a number of environments from an outstanding homecare provider, to specialist NHS hospitals and a national dementia charity.

Lynn James

Welcome to Visiting Angels North Surrey. As local residents we are delighted to offer a premier homecare service to people living in our area.

We provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own home. We know that home is where the heart is.

Our carefully selected caregivers are able to support you in many of the KT and SM postcodes including Thames Ditton, Hinchley Wood, New Malden, Worcester Park, Stoneleigh, Epsom, Ewell, Sutton, Esher, Cobham, Claygate and surrounding areas – simply call the office and we will happy to help.

Wherever you live in our area, you will be offered a choice of caregiver matched to your care needs and also to your interests. Treating our caregivers well is important to us as we want the very best caregivers to provide the very best quality care to you and your family.


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Care Options We Can Provide
Care Given Companionship, Complex Care, Daily Respite Care, End of Life, Learning Disability (ALD), Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms Cancer.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Frontotemporal, Mixed Dementias, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks.
Transport Carer provides own vehicle, Will accompany on Public Transport.
Technology Automatic Medication Reminders, Family Apps, Home Safety Monitoring, Key Safes, Personal Alarm.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

All staff have had training in infection control and have now started their daily LFD tests.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Fees Start From £30.50

Funding Types
Region London
We Accept Self-Funding Clients Yes
Local Authority Funded Clients Yes

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes and dislikes into consideration.


We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Pureed, Vegetarian.

Our Photos

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community.


Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games.

Our Pets

Your pets are as important to us as they to you. 


How We Help With Your Pet
Feeding, Walking.

Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 20th September 2021
Last rated 12th October 2021
Current Report

Visiting Angels North Surrey Home Care service - Care Quality Commission (cqc.org.uk)

Historic Reports

Visiting Angels North Surrey Home Care service - Care Quality Commission (cqc.org.uk)

Registration Date 7th July 2020
Service Provider James Family Care Ltd, KT9 1BD

Our carefully selected caregivers are able to support you in many of the KT and SM postcodes including Kingston, Worcester Park, Stoneleigh, Epsom, Ewell, Sutton, Thames Ditton, Esher, Cobham, Claygate and surrounding areas

Our Registered Address is:

Trident Court
1 Oakcroft Road
Chessington
Surrey
KT9 1BD

Frequently asked questions about Visiting Angels North Surrey

Visiting Angels North Surrey was given an overall rating of "Good" by the CQC in October 2021.
Visiting Angels North Surrey provides Personal, Dementia and Respite care.
Yes. Visiting Angels North Surrey does offer Respite care.
Yes. Visiting Angels North Surrey does provide care for people with Dementia.
Visiting Angels North Surrey accepts Local Authority clients.
Lynn James is the manager of Visiting Angels North Surrey.

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