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Profile Strength |
Excellent 97%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
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Meet The Manager
Jaki Hayes is Registered Care Manager at Visiting Angels South Hertfordshire.
As an experienced and compassionate Registered Care Manager with a passion for providing personalized care for elderly loved ones, I understand the importance of person-centered care and strives to provide the same level of care that I would want for my own family.
My commitment to quality care led to joining Visiting Angels, a company that shares my values. I’m proud to be leading a team that provides high-quality care. With Visiting Angels, you can have peace of mind knowing that your loved one is receiving the best possible care.
From specialised Dementia and Alzheimer's care, to personal care, to companionship care, and 24-hour/live-in care, we provide consistent top-quality home care in and around Welwyn Garden City, Hatfield, Potters Bar, St Albans, Wheathampstead, and Hertford.
Our experience in home care tells us that families will often cope for months or even years before reaching out for a little assistance. When you do need us it’s OK, we can help.
We understand that your family’s situation is specific to you and the home care services that you need for your loved ones will need to be bespoke. The first step in our process is to listen, whether you want a chat on the phone or you would like us to pop and see you to meet your family, we will start by understanding your circumstances.
Once we have got to know you a little better, our experienced care team will be able to review your home care needs, produce a detailed plan and shortlist a number of carers.
As you would expect our caregivers have the necessary skills and experience to support you but in addition we try to match characters, hobbies and interests. We think people get on better when there is a shared passion.
The final step is for you to choose the Visiting Angel who will be providing your home care. We allow you to choose your caregiver because we understand that inviting someone into your home is a big decision. We know that it is important who provides the home care service as well as what they do and when. We chose our caregivers for a reason and we want you to choose them too.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Mobility car available, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Emergency Response, GPS Tracking, Home Safety Monitoring, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Funding Types | |
|---|---|
| Region | East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games. |
| Our Pets |
|---|
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 9th December 2021 |
| Registration Date | 5th May 2022 |
| Service Provider | Dynamo One Ltd, AL9 5BL |
Welwyn Garden City, Hatfield, St Albans, Potters Bar, Wheathampstead, and Hertford.
Postcodes: AL1, AL2, AL3, AL4, AL5, AL6, AL7, AL8, AL9, AL10, EN6, EN7, EN10, EN11, SG3, SG12, SG13, SG14.
Our Registered Address is:
First Floor, Rear of 60
Bridge Road East
Welwyn Garden City
Hertfordshire
AL7 1JU
Frequently asked questions about Visiting Angels South Hertfordshire
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