Visiting Angels South Hertfordshire (Live-In Care)

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Profile Strength
Excellent 97%
Visiting Angels South Hertfordshire (Live-In Care) - Live In Care
Care Type Live In Care
Care Category Personal | Dementia | Respite
Availability Yes
Regulator's Rating Not Yet Rated
Visiting Angels South Hertfordshire (Live-In Care) - Live In Care
Meet The Manager

Jaki Hayes is Registered Care Manager at Visiting Angels South Hertfordshire (Live-In Care).

As an experienced and compassionate Registered Care Manager with a passion for providing personalized care for elderly loved ones, I understand the importance of person-centered care and strives to provide the same level of care that I would want for my own family.

My commitment to quality care led to joining Visiting Angels, a company that shares my values. I’m proud to be leading a team that provides high-quality care. With Visiting Angels, you can have peace of mind knowing that your loved one is receiving the best possible care.

Jaki Hayes

Our wonderful caregivers are available to provide homecare in Welwyn Garden City, Hatfield, St Albans, Wheathampstead, Potters Bar and Hertford.

Where ever you live in South Herts, you will be offered a choice of carers matched to your care needs and also to your interests.

We make the process to start receiving care at home as easy as possible. Our experience in home care tells us that families will often cope for months or even years before reaching out for a little assistance. When you do need us it’s OK, we can help.

We understand that your family’s situation is specific to you and the home care services that you need for your loved ones will need to be bespoke. The first step in our process is to listen, whether you want a chat on the phone or you would like us to pop and see you to meet your family, we will start by understanding your circumstances.

Once we have got to know you a little better, our experienced care team will be able to review your home care needs, produce a detailed plan and shortlist a number of carers.

As you would expect our caregivers have the necessary skills and experience to support you but in addition we try to match characters, hobbies and interests. We think people get on better when there is a shared passion.

The final step is for you to choose the Visiting Angel who will be providing your home care. We allow you to choose your caregiver because we understand that inviting someone into your home is a big decision. We know that it is important who provides the home care service as well as what they do and when. We chose our caregivers for a reason and we want you to choose them too.


Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Transport Carer provides own vehicle, Mobility car available, Will accompany on Public Transport, Will drive client's vehicle.
Technology Automatic Medication Reminders, Emergency Response, GPS Tracking, Home Safety Monitoring, Key Safes, Personal Alarm.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook


Funding Types
We Accept Self-Funding Clients Yes
Local Authority Funded Clients Yes

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration.


We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community.


Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games.

Our Pets

Your pets are as important to us as they are to you.


How We Help With Your Pet
Feeding, Sanitation, Walking.

Regulator: CQC

Not yet rated.

Welwyn Garden City, Hatfield, St Albans, Potters Bar, Wheathampstead, and Hertford.

Postcodes: AL1, AL2, AL3, AL4, AL5, AL6, AL7, AL8, AL9, AL10, EN6, EN7, EN10, EN11, SG3, SG12, SG13, SG14.

Our Registered Address is:

First Floor, Rear of 60
Bridge Road East
Welwyn Garden City
Hertfordshire
AL7 1JU

Frequently asked questions about Visiting Angels South Hertfordshire (Live-In Care)

Visiting Angels South Hertfordshire (Live-In Care) provides Personal, Dementia and Respite care.
Yes. Visiting Angels South Hertfordshire (Live-In Care) does offer Respite care.
Yes. Visiting Angels South Hertfordshire (Live-In Care) does provide care for people with Dementia.
Visiting Angels South Hertfordshire (Live-In Care) accepts Local Authority clients.
Visiting Angels South Hertfordshire (Live-In Care) accepts NHS Continuing Healthcare clients.
Jaki Hayes is the manager of Visiting Angels South Hertfordshire (Live-In Care).

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