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Profile Strength |
Excellent 100%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £29.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Tanya Santos is Owner & Managing Director at Walfinch Chiswick, Hammersmith & Kensington.
Tanya is a dedicated care professional and leader in the sector. Named in Home Care Insight's "Power List 2022" for her innovative work on a new person-centred care planning system, Tanya is constantly striving for the best for her clients and to improve the care sector as a whole in the process.
Tanya has a natural empathetic quality and ability to communicate and listen to clients to best suit their specific home care needs. Highly organised and thoughtful, Tanya's attention to detail will ensure that the very best standards are constantly met for her clients and her Care Team.
Hi, I am Tanya, Owner and Managing Director of Walfinch Chiswick, Hammersmith and Kensington.
We serve West and Central London, providing bespoke care and support to help our clients live independently at home and enjoy the very best quality of life.
Our dedicated team of care assistants are trained to the highest standards at our own training facility in Hammersmith. They are carefully matched to our clients to best support their needs, focusing on compassion, dignity and friendship.
I believe that good communication with our clients and care assistants is crucial in providing the best possible service. I will always make time to listen directly to clients and their families. Ensuring that our clients are listened to so we can give bespoke and flexible care that enhances their quality of life as much as possible is my priority.
I am supported by our brilliant Registered Manager, Magdalena, and Roxy, our Operations Director. Magdalena and Roxy bring a wealth of experience and knowledge to our team along with a passion for achieving client satisfaction.
| Brochures |
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| Walfinch CHK Brochure 2023.pdf |
Roy's Story
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Convalescence, End of Life, Learning Disability (ALD), Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Housekeeping | Cleaning, Meal Preparation, Tidying. |
| Nursing Specialisms | Cerebral Palsy, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 30 Mins. |
| Transport | Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Emergency Response, Family Apps, GPS Tracking, Home Automation, Home Safety Monitoring, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We've taken the appropriate steps to ensure the safety of our clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
|
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
|
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £29.00 |
| Funding Types | |
|---|---|
| Local Authority | Hammersmith and Fulham |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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We strongly support the provision of a healthy, nutritious and balanced diet for all residents. We take pride in providing tasty, tempting meals for our residents. Mealtimes should be an enjoyable occasion for our residents. |
| We Can Prepare |
|---|
| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities. |
| Our Photos |
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| Staff Specialities |
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| Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Our Pets |
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Your pets are important to us as they are to you. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
Not yet rated.
We cover Acton, Bayswater, Belgravia, Chelsea, Chiswick, Earl’s Court, Fulham, Hammersmith, Holland Park, Kensington, Knightsbridge, Ladbroke Grove, Notting Hill, Paddington, Parsons Green, Pimlico, Shepherd’s Bush, Victoria, Westminster and White City.
Our Registered Address is:
Britannia House
1-11 Glenthorne Road
London
W6 0LH
Frequently asked questions about Walfinch Chiswick, Hammersmith & Kensington
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