Profile Strength |
Excellent 100%
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Care Type | Live In Care |
Care Category | Personal | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,650.00 |
Regulator's Rating | Good |
Tanya Santos is Owner & Managing Director at Walfinch Chiswick, Hammersmith & Kensington (Live-in Care).
Tanya is a dedicated care professional and leader in the sector. Named in Home Care Insight's "Power List 2022" for her innovative work on a new person-centred care planning system, Tanya is constantly striving for the best for her clients and to improve the care sector as a whole in the process.
Tanya has a natural empathetic quality and ability to communicate and listen to clients to best suit their specific home care needs. Highly organised and thoughtful, Tanya's attention to detail will ensure that the very best standards are constantly met for her clients and her Care Team.
"I believe that good communication with our clients is crucial in providing the best possible service. I will always be available to listen directly to clients and their families. I also pride myself in supporting our brilliant care team. I believe a well-motivated and highly trained team are key to us delivering the very best for our clients."
Hi, I am Tanya.
Here at Walfinch Chiswick, Hammersmith & Kensington Live-In Care we provide bespoke care and support to help you and your loved ones live your best life at home. We pride ourselves in our person-centred and personal approach/
My team and I will always be available to you to ensure that the care we provide is exactly what you require.
We will manage every aspect of your bespoke care plan. We have a fantastic team of highly experienced live-in care staff. Each one of our team is coached and trained at our own training facility in Hammersmith.
We have live-in Carers who specialise in dementia, learning and physical disabilities and end of life care.
Brochures |
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Brochure A4 (2).pdf |
Care Options | We Can Provide |
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Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Housekeeping | Cleaning, DIY, Gardening, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
Nursing Specialisms | Bariatric care, Cancer, Cerebral Palsy, Crohn's Disease, Depression, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
Medication | By Mouth, Change Catheter, Electronic Medication Management. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Transport | Carer provides own vehicle, Mobility car available, Will accompany on Public Transport, Will drive client's vehicle. |
Technology | Automatic Medication Reminders, Family Apps, GPS Tracking, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We've taken the appropriate measures to ensure the safety of those in care. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
View the provider’s latest Inspection Reports. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Fees For Individuals | Fee |
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Full Day Rate / Price Per Day | £240.00 |
Residential Fees From / Price Per Week | £1,650.00 |
Fees For Couples | Fee |
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Full Day Rate / Price Per Day | £400.00 |
Weekly Couples Rate | £2,600.00 |
Funding Types | |
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We Accept Self-Funding Clients | Yes |
Local Authority Funded Clients | Yes |
The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes and dislikes into consideration. |
We Can Prepare |
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Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
Dietary Options |
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Gluten-free, Pureed, Vegan, Vegetarian. |
Our Photos |
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Activities Are So Important |
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We will support you to live the life you want to live and enjoy the activities that make you happy. The detailed and highly personalized plan that we will tailor for you will ensure that we can support you in all the things you like to do. |
Our Photos |
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Staff Specialities |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Therapy, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Our Pets |
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Your pets are as important to us as they are to you. |
How We Help With Your Pet |
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Feeding. |
Current Ratings | |
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CQC Registered | Yes |
Overall | Good |
Safe | Good |
Well Led | Outstanding |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Registration Date | 26th April 2022 |
We cover London, West London and the South-East.
Our Registered Address is:
Britannia House
1-11 Glenthorne Road
London
W6 0LH
10,435
Care Homes
12,367
Home Care Services
1,670
Live-in Care Services
1,825
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.