Waterhouse Manor Care Home

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Waterhouse Way
Hampton Gardens
Peterborough
PE7 8SJ

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,395.00

GBP Discount

Regulator's Rating Not Yet Rated
Meet The Manager

Natalie Maxwell is Manager at Waterhouse Manor Care Home.

Welcome to Waterhouse Manor Care Home, nestled in the heart of Hampton Gardens, Peterborough. Our dedicated team is committed to providing unparalleled residential, respite, and dementia care to residents across Peterborough. Discover a warm and compassionate environment at one of the finest care homes in Hampton, where we prioritise the well-being and comfort of our cherished residents.


Care Options We Can Provide
Support For Companionship, Daily Respite Care, Independent Living, Mental Healthcare, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Waterhouse Manor Care Home is the newest addition to the Avery portfolio, opening in summer 2024, offering high-quality respite, dementia, and residential care in Peterborough. Situated within Hampton Gardens, our home boasts 80 well-appointed bedrooms, including suites for couples, all of which are of the highest standards, reflecting Avery’s commitment to excellence across all homes.

Our experienced and friendly care team is on hand 24 hours a day, seven days a week, ensuring each of our residents at our Peterborough care home feels well-supported and comfortable in their home environment. Each of our bedrooms are equipped with a nurse-call button and information systems, so both residents and family have peace of mind for safety and comfort.

Strategically located just outside of the city of Peterborough, Waterhouse Manor offers easy accessibility for visiting family and friends. At Avery, our philosophy of care revolves around comfort, engagement, and support within a warm community setting.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Lift, Therapy Room.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Waterhouse Manor Care Home boasts 80 well-appointed bedrooms, including suites for couples, all of which are of the highest standards, reflecting Avery’s commitment to excellence across all homes.


About Our Rooms
Number Of Rooms 80
Number Of Ensuite Rooms 80
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Separate Sitting Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
GBP Discount

Enjoy a life of possibilities. New residents will get their 12th week free for admissions from the beginning of July, through to the end of December. Contact the home for more details.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,395.00
Residential Dementia Fees From / Price Per Week £1,495.00
Respite Fees From / Price Per Week £1,495.00

Funding Types
Local Authority Peterborough
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use sensor taps to save water? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

Waterhouse Way
Hampton Gardens
Peterborough
PE7 8SJ

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Church, Library, Park, Pub, Restaurant, Shops.

Frequently asked questions about Waterhouse Manor Care Home

Waterhouse Manor Care Home provides Residential, Dementia and Respite care.
Waterhouse Manor Care Home has 80 rooms.
Prices for Waterhouse Manor Care Home start from £1,395.00 per week.
Waterhouse Manor Care Home is owned by Avery Collection.
Yes. Waterhouse Manor Care Home does offer Residential care.
Yes. Waterhouse Manor Care Home does offer Respite care.
Yes. Waterhouse Manor Care Home does provide care for people with Dementia.
Waterhouse Manor Care Home comes under Peterborough.
Waterhouse Manor Care Home accepts Local Authority clients.
Waterhouse Manor Care Home accepts NHS Continuing Healthcare clients.
Natalie Maxwell is the manager of Waterhouse Manor Care Home.

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