Welwyn Grange
Book a Visit
Broadwater Road
Welwyn Garden City
Hertfordshire
AL7 3EG
| Care Type | Care Home |
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| Care Category | Nursing | Dementia | Respite |
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Admission Criteria
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LGBT+ Affirming |
| Availability | Yes |
| Weekly Prices From | £1,660.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Anjana Palle is General Manager at Welwyn Grange.
I am a registered nurse with 23 years of experience working in the NHS and the care sector. I have worked in different settings from general wards, day surgery, to managing care homes.
I believe that effectively managing my team is to empower them to excel in what they do. I am passionate about care and it’s at the heart of what I do. I am very excited to lead Welwyn Grange’s team and together we aim to deliver the best care, so all our residents’ live happy and fulfilling lives.
Likes: Singing and watching movies. I am also a big foodie.
Dislikes: Creepy crawlies and rude people.
Welcome to Welwyn Grange - Care as it should be… we care like family.
As a family owned home we like to think that Welwyn Grange challenges most people’s expectations of what a residential care home offers.
Welwyn Grange is a beautiful new-build home, designed to be both ‘fit for purpose’ but with a twist of style. It is made up of individual households of no more than 16 ensuite bedrooms, each having their own air-conditioned lounge and dining areas, as well as access to things like our hair salon, private dining room and cinema room.
As beautiful as Welwyn Grange is, it’s the care team which brings our home to life.
Our nursing team work very differently to most homes, as they are additional to the care team numbers. This enables us to have a proactive approach to nursing care, maintaining each person’s physical and mental health, while avoiding all possible hospital admissions.
Today you can allow yourself to come first!
• No more hoovering or changing bedding.
• All the pleasures of home cooked fresh food, without the washing up.
• No hassle of sorting the electric bill or paying the window cleaner.
• Confidence to live well now, knowing any changes in your health can be fully supported.
• No fear of having the upheaval of moving again.
• Do as little or as much as you like, but never feel isolated at home again.
"A change as big as moving home will always feel stressful. So whatever the circumstances that brought you to our home, know that the nursing and care team at Welwyn Grange will be able to ease some of the uncertainty"
Welwyn Grange is your home and we are here to support you.
Living Well with Dementia
Welwyn Grange Full Tour
Nursing Care at Welwyn Grange
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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The COVID-19 outbreak was an unprecedented situation for us all. That said, infection/viral control for us has always been important in protecting our residents and staff. As a brand new, bespoke family run home, Welwyn Grange has a number of major advantages in keeping you safe: "Whatever infection control risks present in the future, the Welwyn Grange team are ready to keep you safe and protected" |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 18 |
| Admission Criteria |
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| This service supports LGBT+ Affirming |
| Our Building and Facilities |
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Purpose built and designed by the family that owns it, Welwyn Grange has been created to be a home, not a hotel. Its modern contemporary design means you will find it’s a bright and airy place to live, with lots of sunlight giving a sense of natural warmth, as it shines through the many double aspect picture windows and full length glass doors. The home is beautifully appointed with the highest quality furniture and designer-led soft furnishings. We blend a fit-for-purpose, safe environment (low window sills and wide opening doors), with a twist of style. Our safe, private courtyard garden encourages you out for a gentle stroll or to relax in the sun. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 19 Jan 2024 |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Library, Lift, Minibus, Overnight Guest Stay, Smoking Area, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Solar Panel Heating. |
| Brochures |
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| Welwyn Grange Residents Handbook_Dec 2023_240x200mm Update LM v2.pdf |
| Our Photos |
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| Description |
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All Welwyn Grange’s bedrooms are beautiful. We can offer the choice of premium and deluxe rooms as well as apartments which are especially nice for couples or friends who wish to share. Whichever you choose, yours will be beautifully decorated, with custom designed fixtures and furniture from UK manufacturers. All bedrooms benefit from modern technology, including a large Wi-Fi enabled Freeview SmartTV, with the equipment necessary to keep you in touch with friends and family, as well as current affairs or your favourite soap. Importantly your bedroom will also be fit for purpose, featuring a large ensuite wetroom and a Staff Call System, which enables you to call for assistance at a click of a button. Our electrically powered beds and range of mattress options guarantees the best chance of a good night’s sleep. |
| About Our Rooms | |
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| Number Of Rooms | 104 |
| Number Of Ensuite Rooms | 103 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Apartment, Double Room, Flat, Kitchenette, Separate Sitting Room, Shared Room, Single Room, Studio. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Balcony, Catch up TV, Freeview TV, Fridge, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
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| Nursing Fees From / Price Per Week | £1,660.00 |
| Nursing Dementia Fees From / Price Per Week | £1,660.00 |
| Respite Fees From / Price Per Week | £2,058.00 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Encouraging a high quality of life is at the heart of our culture and ethos at Welwyn Grange. Our Lifestyle Coordinators are dedicated to providing fun and engaging social calendars which will challenge your perceptions of life in a care setting. Our fun and aspirational activities are not only for you, but your friends and families are very welcome to get involved too. However, if you prefer to relax and do very little, that is fine as well. Welwyn Grange also offers you the space to match your mood or interests; from keeping up your watercolour skills painting in the garden, to the best seat in the house in our cinema room, watching a favourite film or live sporting event. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you use sensor taps to save water? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Do you use solar power? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have a biomass boiler? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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Most of us think of our pets as an extended part of our family and we love them dearly. Sadly it is not possible to let pets live at Welwyn Grange but that doesn’t stop them visiting. We are very ‘dog friendly’, with a fresh bowl of water and the odd treat waiting for any thirsty four legged friends. As well as our regular Therapy Dog visitor, there will be many organised visits in and out of Welwyn Grange, to get close to a range of domestic pets and to keep you connected with our county’s wildlife and farm animals. |
| Can You Bring Your Pet |
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| No |
Broadwater Road
Welwyn Garden City
Hertfordshire
AL7 3EG
Regulator: CQC
Not yet rated.
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Cathedral, Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Welwyn Grange
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