Wharfeside Care Home
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Westgate
Otley
West Yorkshire
LS21 3AT
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,300.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Louise Bulcock is Manager at Wharfeside Care Home.
We are very proud of the five-star accommodation and care that Wharfeside offers.
Our accommodation standards and features are superior in so many ways but, most importantly, I believe we have built a team to deliver a very special and unique standard of person-centred care and support to anyone who chooses to make Wharfeside their home of choice.
We also know only too well how difficult and emotional the decisions are for everyone when considering a move to a new home. I have a number of years experience in residential care, having previously managed another care home in Otley.
Please do not hesitate to contact me with any questions you may have.
Louise Bulcock
Wharfeside Manager
Wharfeside care home in Westgate, Otley is a state-of-the-art residential care home, which has been purpose built to provide a safe, comfortable and luxurious environment for you or your loved one. We offer residential and dementia care for up to 66 older people for both permanent and respite care.
Our wide range of facilities support our residents' lifestyles, which include a hair and beauty salon, a cinema room, tea room and Sky Bar. Our home is ideally located in the heart of Otley, with some rooms enjoying lovely views of the River Wharfe and surrounding countryside. Our bedrooms are spacious with some fitted furniture with en suite wet room facilities. We encourage our residents to personalise their rooms.
Activities play an important role in day-to-day life at Wharfeside, and we aim to enhance our residents’ quality of life by supporting a wide range of interests.
Our highly trained and professional team take their time to get to know each of our residents, to ensure that the care they receive is tailored to their interests and preferences.
We understand that mealtimes are an important part of the day, so our catering team works hard to ensure that we meet the nutritional needs and tastes of each of our residents.
Anchor operates on a not-for-profit basis and has more than 60 years of experience of providing care and housing to older people throughout England.
About our care homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Personal care, Support for Couples. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
|
Wharfeside is built with the latest sustainable features. These include solar panels covering over 80% of the roof area, no gas supply and Wharfeside has an EPC of A. At Wharfeside we provide quality 24-hour residential care. We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents. At our home we have: - Bedrooms with en-suite wet room facilities - Impressive first floor balconies offering outdoor seating areas with stunning views - Coffee shop - Bar area - A hairdressing salon - A lift to all floors - A personal laundry facility and laundry service - Regular religious services and meetings, should you wish to take part - Our home is fully accessible for wheelchairs - We have on site car parking, including disabled spaces. We have two Electric Vehicle Charging (EVC) points. |
| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
|---|
| 23 Oct 2022 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Voluntary / Not for Profit |
| Communal Rooms |
|---|
| Bar / Pub, Coffee Shop / Café, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Cinema, Coffee Shop, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Biomass Heating, Electronic Visitor Register, Individual Heating Controls, Solar Panel Heating. |
| Our Photos |
|---|
| Description |
|---|
|
Wharfeside is a unique, purpose-built residence which was designed to provide 24-hour care. Set in a riverside location in its own grounds, Wharfeside has 66 single en-suite rooms complete with wet room facilities .Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day. We also have: - Bedrooms with larger beds and fitted furniture - Rooms with views of the garden or River Wharfe - Some ground floor rooms that open directly into our private secure gardens - En-suite private wet room as standard in all bedrooms - Each bedroom has its own thermostat so our residents can adjust their room temperature as they wish We encourage you to bring personal items to enhance your room. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| Number Of Ensuite Rooms | 66 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Our Photos |
|---|
|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,300.00 |
| Residential Dementia Fees From / Price Per Week | £1,300.00 |
| Respite Fees From / Price Per Week | £1,300.00 |
| Funding Types | |
|---|---|
| Local Authority | Leeds |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
AwaitingInspection by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
|
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community. We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our resident's lifestyle, health and wellbeing. Residents preferred activities, interests and abilities are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our resident's suggestions for activities also help shape the planning process. We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Religious Services, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
| Our Pets |
|---|
|
We have a 'Pets Friendly' policy, which can be discussed with our Home Manager. |
| Can You Bring Your Pet |
|---|
| Yes |
Westgate
Otley
West Yorkshire
LS21 3AT
Regulator: CQC
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Nearby Services |
|---|
| Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Wharfeside Care Home
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