Whitstable House
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| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,795.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Helen Mullins is Manager at Whitstable House.
Helen is an experienced peripatetic manager who has worked with us for the last 6 years. Helen has been involved in both the commissioning of new Homes and the day-to-day operational management of our homes and enjoys caring for those who are living with dementia or have nursing needs.
Whitstable House is a brand new, purpose-built care home, offering residential, nursing care to people with care needs, particularly those with physical frailty or dementia-type illnesses.
Residents at Whitstable House reflect the demographic of the surrounding area. We facilitate families to benefit from Local Authority or NHS funding, where private funding may not be an option, making our services accessible to the whole community.
Whitstable House is a ‘home for life’ for those who require long term care, whilst also offering short term care for others who require assessment, rehabilitation, or respite before returning home.
Whitstable House
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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The staff at Whitstable House have been fully trained in all areas of infection control and care delivery, to ensure that residents are kept safe. The staff have full training in moving & handling, fire and basic life support, along with, but not exclusively, training in dementia and oral care |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Built with its residents at the heart of its design, Whitstable House offers high-quality, care-orientated facilities, creating the ideal environment for our residents to feel safe and at home. What’s more, the home is situated in a picturesque location, overlooking the Thames estuary, and is ideally placed next to the GP surgery. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Lift. |
| Our Garden |
|---|
| Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Brochures |
|---|
| Whitstable Brochure.pdf |
| Description |
|---|
|
The 100 new rooms at Whitstable House are all 27m² Care Suites – larger rooms than those found in traditional care settings – equipped with kitchenettes and living areas. Our Care Suites help residents feel that they have their own space and their own home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 101 |
| Type Of Room |
|---|
| Kitchenette, Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,795.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
We are following best practice including NICE guidelines as a standard.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
There is a full and varied activities programme open to all residents. The social co-ordinators organise an active programme of crafts, games and hobbies, as well as regular social events and visiting entertainers. All residents can choose the activities they wish to join. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
|
Do you use motion sensors? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
|
Is your boiler less than 15 years old? | Yes |
|
Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
Boorman Way
Whitstable
Kent
CT5 3SE
Regulator: CQC
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Whitstable House
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