Willows Care Southern Limited

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Willows Nursing Home 5-13
Second Avenue, Cliftonville
Margate
Kent
CT9 2LL

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Tracy Butler is Manager at Willows Care Southern Limited.

I have worked in care for 19 years, starting in domiciliary care for 10 years, and then working in a dementia care home. When I started at The Willows, I started as a carer and then progressed to shift leader/senor/head of care/ deputy, and now I am running the home as the manager.

I work to the best of my ability and ensure the residents receive the highest standard of care and will ensure the staff are fully trained and provide the highest standard of care.

The Willows Care Centre in Margate is experienced in helping adults with often complex mental health, such as memory loss, helping to benefit thanks to personalised care and a living atmosphere that can be both stimulating and relaxing.

Care at The Willows is tailored to suit each resident and this enables staff to provide a person centred approach.

The Willows Care Centre is known for its homely, comfortable surroundings and a warm family atmosphere.

The care home offers flexible care options, residential long-term and respite care.


Care Options We Can Provide
Support For Companionship, Nursing Dementia / EMI, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The Willows is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Minimum Age
65

Our Building and Facilities

The Willows Care Centre is known for its homely, comfortable surroundings and a warm family atmosphere.


Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Lift.

Our Garden
Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access.

About Our Rooms
Number Of Rooms 40

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

Willows Nursing Home 5-13
Second Avenue, Cliftonville
Margate
Kent
CT9 2LL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 22nd November 2018
Registration Date 15th November 2023

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Frequently asked questions about Willows Care Southern Limited

Willows Care Southern Limited was given an overall rating of "Good" by the CQC in November 2018.
Willows Care Southern Limited provides Residential, Dementia and Respite care.
Willows Care Southern Limited has 40 rooms.
Prices for Willows Care Southern Limited start from £1,000.00 per week.
Yes. Willows Care Southern Limited does offer Residential care.
Yes. Willows Care Southern Limited does offer Respite care.
Yes. Willows Care Southern Limited does provide care for people with Dementia.
Willows Care Southern Limited comes under Kent.
Willows Care Southern Limited accepts Local Authority clients.
Willows Care Southern Limited accepts NHS Continuing Healthcare clients.
Tracy Butler is the manager of Willows Care Southern Limited.

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